All orders are shipped Monday - Saturday before 10am Eastern Standard Time. Orders placed after 10am EST are shipped the following day.
We use the following carriers to deliver our orders:
You will receive a order confirmation and shipping confirmation email. The shipping confirmation email will contain your shipping tracking number and is sent when USPS picks up your item for shipment. If you don’t receive your order tracking information with 48 hours of ordering, you can email us at email@example.com for more information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be and you may select from our available options for speed of delivery.
Generally, we do not allow back orders. If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and provide the reason for your exchange.
2. Mail your returned item to:
9090 Oak Hill Rd
Holly, MI 48442
3. Include in your package a signed letter stating the reason for your return and the original receipt. Return shipping will be paid by the customer.
Please email email@example.com to request a refund and provide the reason for your exchange.
Returns will not be accepted if item shows signs of use.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
The best way to determine your shoe laces size is to measure the length of the shoelaces you are replacing and most closely match it with our size options. **This will give you the most accurate fit**
If you are unable to measure the old shoe laces you want to replace, refer to the shoe lace size chart below. Keep in mind, these are suggestions and can be slightly affected by your lacing preferences, if you have a quite large or very small shoe size, and the distance between eyelets.
The correct Lace Kings shoe lace length is generally determined by how many pairs of eyelets (or holes) your shoes have.
*SHORTER: If your shoe eyelets are positioned very close together across the tongue, you may want to choose your length from the shorter side of the above chart. The smaller option can also be a good choice for petite women's sneakers or children's sizes. Also, if you prefer to leave your shoes untied, the shorter size may be preferable.
*LONGER: Choose the longer option for most men's shoe sizes or if you prefer to have enough length at the end to double knot.
*Note: Choose your size according to how many eyelets you plan on using on your shoe to get the best fit if you do not plan on lacing them all the way up to the top pair of eyelets.
Contact us if you have any questions about which size would be best for you.